Shipping & Returns Policy
Thank you for visiting and shopping at The Lotus Looms. The following terms and conditions outline our shipping & returns and exchange policy.
UK Shipping Policy
All products are shipped via Royal Mail/DHL within 2 working days of an order being placed.
You will receive a shipment confirmation email with tracking information once your order has been shipped.
International Shipping Policy
Yes, that's right .. we will deliver wherever you are in the world!
All products are shipped within 2 working days of an order being placed.
Shipping charges for your order will be calculated and displayed upon checkout.
You will receive a shipment confirmation email with tracking information once your order has been shipped.
Return & Exchange Policy
All sales are final. We do not accept returns, exchanges, or offer refunds once an order has been placed and shipped.
If you receive a damaged saree, please contact us within 24 hours of delivery at thelotuslooms@gmail.com - we will review the issue and do our best to resolve it.
If your parcel is lost or delayed once it has been shipped, please kindly contact the carrier services directly with your tracking information for assistance or email us for further assistance at thelotuslooms@gmail.com.
By completing a purchase on our website, you acknowledge and agree to our No Return /No Refund Policy.